The error message in this scenario should be more helpful, i.e. "Sorry, older versions of macOS including Yosemite (10.10) is no longer supported by File Stream. On 30 January 2018, Google dropped support for Yosemite and older macOS versions with the Google Drive File Stream giving a generic error message 'Google Drive File Stream encountered a problem and has stopped'. Press Win + R to open the run dialog, and then paste %USERPROFILE%\AppData\Local\Google\ and press Enter Step 4: Reinstall Drive File Stream Step 3: Clear files cached on your computer.ĭel /S /Q %USERPROFILE%\AppData\Local\Google\DriveFSĪlternative: Use Explorer to delete the DriveFS folder. The UninstallString registry key for Drive File Stream, ( Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\), points to the uninstall.exe. It will suppress uninstall dialogs and skip end-user confirmation of the uninstall. The -force_stop argument is required if Drive File Stream is currently running. %PROGRAMFILES%\Google\Drive File Stream\\uninstall.exe -silent -force_stop Uninstall Drive File Stream, use the command: Windows Step 1: Sign out and quit Drive File Stream. Redeploy or reinstall Drive File Stream.Make sure to complete step 3, to clear cached files. Uninstall Drive File Stream, as described above.In the menus at the top of your screen, click Go Library.Rm -rf ~/Library/Application\ Support/Google/DriveFSĪlternative: Use Finder to delete the DriveFS folder, the library folder may be hidden. To clear the Drive File Stream cache, delete the user folder using this command: Step 3: Clear files cached on your computer. Enter the command above exactly as it appears. It will not give you a chance to confirm deletions. Important: When running the rm -rf command, it’s critical that you specify the proper directory. Sudo rm -rf /Applications/Google\ Drive\ File\ Stream.app/ Consult the OS instructions for your computer if you need assistance. Use standard procedures to uninstall the Drive File Stream application. Return to Drive File Stream, click More and then Quit.In your task bar, open Drive File Stream.Step 1: Sign out and quit Drive File Stream. If Drive File Stream still isn't working, then continue with these troubleshooting steps. Next to "System software from developer 'Google, Inc.' was blocked from loading," click Allow.At the top left, go to System Preferences Security & Privacy.
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